Privacy Policy & Cookies

Hidden Hills Privacy Policy

Introduction

This Privacy Policy outlines Hidden Hills ("we", "our", or "the Company") practices with respect to information collected from users who access our website at www.hiddenhillsglamping.co.uk/ ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests, and to comply with legal and financial regulatory obligations.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information Do We Collect?

We collect two types of data from Users:

Non-Personal Information: This is un-identified and non-identifiable information gathered through your use of the Site. This may include your device's technical information such as browser type, operating system, language preference, and access times. It also includes information on your activity on the Site (pages viewed, clicks, etc.) and helps us enhance our services.
Personal Information: This is identifiable information such as your name, email, IP address, and geolocation data. We collect this information when you voluntarily provide it to us, for instance, when booking or making an inquiry.

How Do We Use Your Information?

We use your information for the following purposes:

To communicate with you regarding bookings and services.
To send updates, offers, or newsletters (if you subscribe).
To provide tailored advertisements and evaluate their effectiveness.
To improve and personalize your experience on the Site.
To fulfill legal and regulatory obligations.
To prevent fraud and secure our Site.

Our Site uses cookies to improve functionality and analyze your experience. Cookies store small amounts of information on your device, such as your preferences and usage data. You can disable cookies in your browser settings, but this may limit some features of the Site.

We use three types of cookies:

Session cookies: These are temporary and deleted after you close your browser.
Persistent cookies: These stay on your device for a set period to remember your preferences.
Third-party cookies: Used by external analytics tools like Google Analytics to improve the Site.

Third-Party Services

We may share your Personal Information with third-party providers to operate our Site or provide certain services, such as hosting, marketing, and analytics. These providers will only have access to the information needed to perform their tasks.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely delete or anonymize personal data when no longer needed.

Your Rights

You have the right to request access, correction, or deletion of your Personal Information. You may also object to data processing or request data portability. Please contact us for any such requests.

How to Contact Us

If you have any questions about this Privacy Policy or the information we collect, please contact us at info@hiddenhillsglamping.co.uk.

Your Acceptance

By using this website, you consent to the collection and use of your personal information in accordance with this Privacy Policy. Please review this policy regularly to stay updated on any changes. If you do not agree to this policy, please refrain from using the Site.

Last Modified: 22/10/2024